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Privacy Policy

Privacy Policy

1. Introduction

Mobile Locksmith of Pittsburgh (“we,” “us,” “our,” or “Mobile Locksmith PGH”) is committed to protecting the privacy of our website visitors and clients. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

By using our site, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

A. Personal Data You Provide to Us

We collect personally identifiable information that you voluntarily provide to us when you fill out a “Contact Us” or “Make an Appointment” form. This information includes:

  • First and Last Name
  • Phone Number
  • Email Address
  • Property Address (for service requests)
  • Any other information you choose to provide in the message content

 

B. Data Collected Automatically (Log Files and Cookies)

Like many other websites, we use log files and tracking technologies such as cookies to collect information automatically as you browse our site. This information is generally non-personal and may include:

  • Device and Usage Data: Your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.
  • Analytics Data: We use Google Analytics to understand how visitors engage with our site. This tool helps us analyze traffic, improve our website, and understand user demographics and interests on an aggregated, anonymous basis.
  • Advertising Cookies: We use Google Ads and Google Local Services Ads, which may use cookies and similar technologies to serve relevant ads to you based on your past visits to our website or other websites. This is often referred to as “retargeting” or “remarketing.”

 

You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Provide Services: To respond to your inquiries, provide quotes, schedule service appointments, and fulfill your requests for locksmith services.
  • To Communicate: To contact you regarding your appointment, service request, or questions.
  • To Improve Our Website: To analyze website usage and trends to improve our site’s functionality and user experience.
  • For Marketing: To measure the effectiveness of our advertising campaigns through Google Ads and other platforms.

 

4. Disclosure of Your Information (Sharing)

We are committed to maintaining your trust. We do not sell, trade, rent, or otherwise transfer your personally identifiable information to outside parties for their marketing purposes.

We may share your information with the following third parties under limited circumstances:

  • Service Providers (Google): We share data with third-party vendors who perform services for us or on our behalf. This is limited to Google for the purposes of analytics (Google Analytics) and advertising (Google Ads). These parties are obligated to protect your data.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, or (c) protect the personal safety of users or the public.

 

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information. As we operate primarily in Pennsylvania, USA, you have the right to:

  • Request access to the personal data we hold about you.
  • Request that we correct or update any inaccurate information.
  • Request that we delete your personal information, subject to certain legal exceptions.

 

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Mobile Locksmith of Pittsburgh Address: 3506 Main St, Munhall, PA 15120

Phone: (412) 346-6607

Email: dispatch@mobilelocksmithpgh.com